Monday, August 8, 9:00 AM-10:00 AM
Lauren Sager Weinstein, Transport for London
Innovations in London’s Transport: Big Data for a Better Customer Experience
Lauren Sager Weinstein, Head of Analytics, Customer Experience at Transport for London, has responsibility for the analysis of customer data, supporting operational and planning areas in delivery of services to TfL’s customers. She joined TfL in 2002, where she has held a variety of roles– Senior Business Planner, Acting Head of Finance for London’s Transport Museum, Chief of Staff to the Managing Director of Finance & Planning and the Head of Oyster Development. During her time at TfL, Lauren has worked on a number of projects: the establishment of TfL’s first long-term funding package for infrastructure investment; the launch of contactless payment card acceptance on the TfL network; the successful delivery of the London 2012 Olympics by providing analysis on travel patterns; and most recently the launch of TfL’s customer data toolkit. Originally from Washington, DC, USA, she has degrees from Princeton University and from the Harvard Kennedy School of Government.
Monday, August 8, 12:15 PM-1:30 PM
Albert László Barabási, Northeastern University
Albert-László Barabási is the Robert Gray Dodge Professor of Network Science and a Distinguished University Professor at Northeastern University, where he directs the Center for Complex Network Research, and holds appointments in the Departments of Physics and College of Computer and Information Science, as well as in the Department of Medicine at Harvard Medical School and Brigham and Women Hospital in the Channing Division of Network Science, and is a member of the Center for Cancer Systems Biology at Dana Farber Cancer Institute. A Hungarian born native of Transylvania, Romania, he received his Masters in Theoretical Physics at the Eötvös University in Budapest, Hungary and was awarded a Ph.D. three years later at Boston University. Barabási latest book is “Bursts: The Hidden Pattern Behind Everything We Do” (Dutton, 2010) available in five languages. He has also authored “Linked: The New Science of Networks” (Perseus, 2002), currently available in eleven languages, and is the co-editor of “The Structure and Dynamics of Networks” (Princeton, 2005). His work lead to the discovery of scale-free networks in 1999, and proposed the Barabási-Albert model to explain their widespread emergence in natural, technological and social systems, from the cellular telephone to the WWW or online communities.